Help center

• Create your account from the sign-up page with an email and password, or with Google.
• Fill in your profile. Either enter the details yourself or paste a short note about yourself and let us draft the fields; review everything before saving. To appear in discovery you need date of birth, gender, who you are seeking, religion, community, education, height, profession and a short bio. Photos are optional but strongly recommended.
• Set partner preferences. Age range, location, faith and languages narrow who you see; height, education, marital status and income band adjust the ordering.
• Browse and like. When someone you liked likes you back, a private conversation opens and only then can you see each other’s contact details.

From your account, open Agencies, choose one and send a representation request. You decide whether the request includes your phone and email. If the agency accepts, it manages your profile and makes introductions on your behalf, and your profile shows “Represented by” that agency. You can see the status of your request under Requests.

To take your profile back, ask the agency to hand it off. After a hand-off the agency can no longer edit your profile or message for you, and your conversation history stays with you.

• Pause discovery by unticking “Show my profile in discovery” on your profile. You leave search and suggestions immediately; matches and conversations continue.
• Edit or remove any field or photo at any time. Disability status, income band, family details and address are optional; religion is required only if you want to appear in discovery.
• Delete your account by sending a request through the contact form from your account email. We confirm it is you, then delete within 30 days. There is no in-app delete button yet.

• Sign up from the agency page: create the agency and its owner login in one step. New agencies are reviewed before activation.
• Build your roster one candidate at a time, or import an existing database by CSV. Each profile is private until you publish it.
• Search your own database, or the wider network of other agencies, with the same filters individuals use.
• Connect two of your own candidates directly, or send an introduction to another agency’s candidate. The other agency accepts or declines; a shared message thread opens on acceptance and contact details are revealed only then.
• Meetings can be proposed and tracked against each connection, with follow-ups.
• Representation requests from individuals appear under Representation. Accepting adds them to your roster; the request tells you whether they chose to share contact details.
• Staff accounts act under your agency and are your responsibility; remove staff who leave.

• You can sign in with the email and password you registered with, or with Google if you used the same email address — both reach the same account.
• Sessions expire after a period of inactivity; sign in again to continue.
• If you cannot access your account, use the contact form from the email on the account and we will help you recover it.

Your contact details stay hidden until a mutual match or until you choose to share them with an agency. Read our safety tips and privacy policy. To report a member, agency or profile, use the contact form with the name and what happened; every report is read by a person.